Customers who manage their GRU account online must create a new User Profile to continue using this service. We appreciate your cooperation as we make improvements to our online account management system!
Online options or a location near you to pay your GRU bill.
Report any service interruptions you are experiencing.
Start, stop or move residential electric or water service.
GRU is offering a special payment plan to customers with past-due utility bills due to the COVID-19 pandemic.
With your feedback, GRU is making improvements to its online payment system and paper bill starting this December!
GRU signed a power purchase agreement with Origis Energy to bring affordable solar power to GRU’s service area by 2022. The deal for 50 megawatts of solar power, plus battery backup, will help GRU avoid about 63,000 tons of carbon emissions annually. The Gainesville City Commission unanimously approved the agreement in July.
GRU has earned the American Public Power Association’s Diamond-level RP¬3 designation for providing safe and reliable electric service. Diamond is the APPA’s highest level of recognition. Only 14 percent of the nation’s 2,000 public power providers received this designation in 2019.