SCAM Reporting Form
Utility imposters have been targeting customers, often demanding immediate payment and threatening disconnection while posing as GRU. We are working diligently to protect our customers and appreciate you utilizing this reporting tool to aid in the process. Learn more about scams.
*GRU never contacts customers by phone or email to demand personal information or immediate payment. If there is any doubt about the authenticity of a call or email appearing to be from GRU, immediately contact GRU's Customer Service Department at 352-334-3434 or verify your account status online.