Boil Water Notice

The Florida Department of Environmental Protection and the Florida Department of Health require a precautionary boil water notice when the normal operation of the public water system is interrupted. These interruptions are usually due to a decrease in pressure from a water main break, system maintenance, or problems at the water plant such as a loss of disinfection.

A precautionary notice doesn't necessarily mean something is wrong with the water. It is simply that there is a possibility that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking until water quality testing confirms that the water is safe for normal use. If you have questions after reviewing this material, contact GRU at 352-393-6501. 

Quick Tips

Boiling Water Instructions

1. Heat a pot of water on the stove until bubbles come from the bottom of the pot to the top
2. Once the water reaches a rolling boil, let it boil for 1 minute
3. Let the water cool completely, then pour into a clean container for storage

Other Disinfection Methods

Add 8 drops of regular unscented chlorine bleach to 1 gallon of water, mix and let stand for 30 minutes

OR

Use bottled water (Immunocompromised persons should use bottled water)

Notice delivery

We usually issue precautionary boil water notices for 48 hours, until tests show your water is safe to drink. If you received a notice on your door that we have issued an advisory, we will also hand-deliver a door notice when we cancel the alert. If you received a door hanger but no phone call, GRU did not have a current phone number to reach you. If you would like to add a contact number to your account, please call 352-334-3434 to update your information.

Orden Preventiva de Hervir Agua

Una vez que se restaure el agua, toda el agua utilizada para beber, cocinar, cepillarse los dientes, hacer hielo y lavar los platos debe hervirse hasta nuevo aviso antes de consumo. El agua debe alcanzar el punto de ebullición completa por lo menos un minuto. El uso del agua para bañarse y otras necesidades del hogar no representa ningún problema. 

El Departamento de Agua y Alcantarillado de GRU estará llevando a cabo pruebas del agua. Una vez que todas las pruebas demuestren que no existe peligro, la orden de hervir el agua será abolida. 

Es la prioridad del Departamento de Agua y Alcantarillado de GRU proporcionar un servicio seguro y confiable a sus clientes. Si tiene alguna pregunta o inquietud acerca de su servicio, llame a nuestro al día al
352-393-6501.

Frequently Asked Questions