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Power Outages/Downed Power Lines
352-334-2871
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Natural Gas Emergencies
352-334-2550
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Water/Wastewater Emergencies
352-334-2711
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Customer Service
352-334-3434
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Internet Help Desk
GATOR NETSM & GRU.Net 352-334-3000
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811
During natural disasters with widespread outages, it is impossible to give individuals certified for medically essential electric service priority because of the extent of the damage and the order in which power must be restored.
Customers with special medical needs or those on life-sustaining equipment should make plans to evacuate prior to a major storm or natural disaster event.
Call Alachua County Emergency Management at 352-264-6500 for evacuation information. Find out if you qualify as a special needs registrant and submit an application before a storm approaches.