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Emergencies

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What is a gas/pipeline emergency?

  • A damaged pipeline
  • A pipeline fire or explosion
  • A natural disaster affecting the pipeline
  • A leaking pipeline

How do I know if there is a gas emergency?

  • Look for bubbling in standing water or discolored vegetation around the pipeline area. A pool of liquid on the ground, a dense white cloud or fog, a slight mist of ice, or unexplained frozen ground near the pipeline are also signs of a possible leak.
  • Listen for any unusual noises such as hissing or roaring sounds.
  • Use your nose to detect strange or unusual odors. A chemical that smells like rotten eggs is added to natural gas to help you discover a possible leak.

What should I do in a gas emergency?

If you think you have a natural gas emergency, leave the area immediately on foot. Warn others to stay away, and abandon any equipment being used in or near the area. Once you are safely away from the home or building, call GRU at 352-334-2550 or dial 911.

What should I not do in a gas emergency?

  • Do not light matches or cigarettes, or otherwise create a spark, as it could ignite escaping gas.
  • Do not start a car.
  • Do not use a cell phone.
  • Do not attempt to stop the flow of gas.
  • Do not go into a leak or vapor cloud to turn off excavation equipment.