Frequently Asked Questions
What are the Electric Fuel Adjustment and Purchased Gas Adjustment?
Fuel adjustments are “pass-through” costs based on how much GRU pays for the fuel it uses to generate electricity or provide gas. GRU closely monitors these costs and evaluates whether the utility needs to raise or lower them based on market conditions.
Does GRU make money on fuel adjustments?
No, GRU makes no money on fuel adjustments, it merely covers its costs to purchase the fuel.
Where can I find these charges on my GRU bill?
You can find these charges on Page 2 of your bill, under Electric Fuel Adjustment and Purchased Gas Adjustment.
What can GRU do to lower these costs?
By using a variety of fuel sources to generate electricity, GRU can reduce the amount of natural gas it uses. When the price of natural gas increases, GRU often generates more electricity from the Deerhaven Renewable Generating Station, a renewable source of energy that uses biomass as fuel. GRU also entered into a solar agreement to proactively address issues such as these.
What can I do to lower my bill?
By making simple adjustments to your cooling or heating routine, you should be able to reduce your monthly bill. To get started, go to gru.com/saveenergy, where you'll find simple tips that can make a big difference. Then, go to our Energy and Water Surveys page to find useful online tools or to schedule an on-site energy survey conducted by one of our experts.
If you have additional questions, please contact customer service at 352-334-3434 or customerservice@gru.com.